Joanna Tsakona

Joanna Tsakona is a Sr. Customer Success Account Manager at Microsoft, working with leading enterprises to accelerate AI adoption and digital transformation.

She brings over 16 years of international experience across Microsoft, IBM, DocuSign and global environments in the US and Europe, partnering with executive stakeholders to translate innovation into tangible business and operational outcomes.

Joanna leads Copilot and AI adoption initiatives across multiple countries, with a strong focus on secure, compliant, and enterprise-scale deployment—helping organizations, including regulated industries, unlock productivity and manage risk through AI.

In her session, she will showcase practical Copilot use cases tailored for legal professionals, demonstrating how AI can streamline workflows, enhance document review, and support more informed decision-making.